The right CX AI,
in all the right places.

Scale. Reduce Spend. Prefect your Product. The right strategy, technology, and partners make all the difference.

5→500
Agent Scaling Experience
100%+
Faster Resolution Times
40%
Cost Reduction via Efficiency
↑CSAT
Consistent Satisfaction Gains

The Four Layers of CX Excellence

High-growth startups need more than support agents. You need a complete stack that turns customer experience into competitive advantage.

LAYER 01

Strategy

Customer experience isn't just support—it's product intelligence. I help you build CX frameworks that feed directly into product development, turning customer insights into features that drive retention and growth.

Product-CX Alignment Feedback Loops Retention Strategy
LAYER 02

AI

Not AI that frustrates customers—AI that actually solves problems. I've deployed systems that empower customers to help themselves while freeing your team to handle complex, high-value interactions.

Self-Service That Works Intelligent Routing 60% Automation Rate
LAYER 03

Staffing

I've vetted the best outsourcing partners and know exactly how to deploy them. Whether you're scaling fast or optimizing for efficiency, I'll help you build the right team structure at the right cost.

Vetted Partners Hybrid Models Quality + Scale
LAYER 04

Insights

Your support data is a goldmine of product insights. I build systems that surface what matters—trending issues, feature requests, churn signals—so your product team can build what customers actually need.

Data-Driven Product Churn Prevention Voice of Customer

Experience That Delivers Results

I've built and scaled CX operations for high-growth startups. I know the best technology partners, the right staffing models, and how to turn customer feedback into product velocity. Let's build your competitive advantage.

Ready to scale?

Let's discuss how CX Stacks can transform your customer experience